Effective Date: October 01, 2025

Introduction

This Privacy Policy explains how Dynamic Moving Solutions (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information when you access or use our website and related services. By using our website, you agree to the practices described in this Policy.

Scope

This Policy applies to information collected directly through our website, contact forms, emails, phone calls, chats, and other related communications. It does not apply to third-party websites or services beyond our control.

Information We Collect

We collect various types of information to provide and improve our services, including:

Identification details such as your name, contact information, and device identifiers.
Information related to requested moving services, quotes, and service interactions.
Payment data processed securely through third-party providers; we do not retain full payment card information.
Website usage data collected through cookies and analytics tools.
Content you provide such as messages, documents, reviews, and photos.

We do not intentionally collect sensitive data; any such information shared will be handled confidentially and only to fulfill service delivery or legal requirements.

How We Use Your Information

Your data is used to:

Deliver and manage moving, packing, and storage services.
Communicate regarding your service requests, scheduling, and support.
Process payments and maintain security to prevent fraud and misuse.
Improve our website and service quality through analytics.
Conduct marketing campaigns with opt-out options.
Comply with legal obligations and protect rights.

Cookies and Tracking

Cookies and similar technologies help us enhance user experience, analyze website performance, and serve targeted advertising. You can control cookie preferences via your browser and our privacy settings.

We share personal data only with trusted service providers under strict contracts and as required by law, including during business transfers. We do not sell your personal information.

Data Retention and Security

We retain personal information only as long as necessary and maintain appropriate security measures; however, no system is completely secure.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them.

Your Privacy Choices

You can control communications, manage cookies, and exercise privacy rights including access, correction, or deletion of personal data, subject to legal requirements.

Rights Under Applicable Laws

Depending on your jurisdiction, you may have additional rights regarding your personal information such as data access, correction, deletion, and processing restrictions.